Legal advice in international business

Ethical Channel

Internal information system

At DAUSS we believe in the importance of fostering a safe, ethical, equal, and trusting environment for all our employees, clients, and partners in general.

For this reason, we have implemented a robust Ethical Channel that allows anyone to report possible misconduct or ethical violations that they have detected in our organization. A channel where any possible non-compliance or irregularity can be reported to the organization, as described in Spanish Law 2/2023, of February 20th, regulating the protection of people who report regulatory and anti-corruption violations.

Communication can be established through three specific channels:

  • Ethics channel, through which all situations that may involve the commission of an infringement, non-compliance and/or non-conformity must be communicated (detailed in the following section).
  • Suggestions box, through which ideas or suggestions for improvement for the correct development of the Group’s activity can be communicated.
  • Equality channel to report possible situations of harassment at work or sexual harassment in corporate environments or any other issue that may affect equality.

WHICH FACTS CAN BE REPORTED?

You can report through the Ethical Channel facts that you consider may constitute a breach of the legal regulations, the Code of Ethics, or any internal regulations in force, such as:

  • Conduct relating to fraud and corruption.
  • Behaviours related to safety, health, and hygiene at work.
  • Discrimination and harassment in the workplace.
  • Conduct relating to information security, data protection and stock markets.
  • Anti-competitive practices.
  • Conduct contrary to human rights or damage to the environment.
  • Other possible criminal or administrative violations.

ESSENTIAL PRINCIPLES OF THE MANAGEMENT PROCEDURE:

Confidentiality: We understand that confidentiality is critical to encouraging people to report. We guarantee absolute confidentiality throughout the process and protect the identity of the reporting person to the extent permitted by law. It includes the possibility of making the alert anonymously.

Impartial Investigation Process: Once a complaint is filed, our team of experts will thoroughly investigate the matter objectively and diligently in accordance with internal regulations and applicable law. Throughout the entire process, the rights of those involved must be respected, in particular the presumption of innocence.

Protection against retaliation: We do not tolerate any form of retaliation against whistleblowers in good faith. We are committed to safeguarding the rights and integrity of those who dare to report any wrongdoing. We will take appropriate disciplinary action against any individual who retaliates against a whistleblower.

Diligence: The channel managers will diligently process the information that has been communicated to them. In any case, the necessary decision will be adopted within a maximum period of three months, except in cases of special complexity that require an extension of the period, in which case, it may be extended up to a maximum of another three additional months.

Resolution and Follow-up: After the investigation is concluded, we will take the necessary actions to address the problem identified and, where possible, take corrective action to prevent future violations. In addition, we are committed to keeping the whistleblower informed of the progress and resolution of their complaint whenever possible and permitted by law.

DOWNLOAD THE GENERAL POLICY OF OUR INTERNAL INFORMATION SYSTEM HERE

How to send an information?

Through a web page

You can access it through this link: https://canalco-resol.com

1.Press the “Just Click” button and enter the DAUSS code.
2. Select the channel button.
3. Write your message being as specific as possible. You can attach both images and documentation.
4. Identify yourself or select the anonymity option. In either case, you must accept the Privacy Policy.
5. In this case, along with the acknowledgment of receipt, a unique Identifier and PIN will appear on the screen for the click sent, which you must save separately for security, to later maintain communication, through a secure chat, about the status of your click.
6.Every time you want to know if you have a new message in the chat, or you want to provide more information, you must go to the home link https://canalco-resol.com and press the “Access a previous click” button and enter the DAUSS code, as well as the Identifier and PIN that you had saved.

Via app Co-Resol

1. Download the co-resol app, accepting the notifications. It is free and available on the App Store and Google Play.
2. Press the “Click” button and then enter the code DAUSS.
3. Select the channel button.
4. Write your message being as specific as possible. You can attach both images and documentation.
5. Identify yourself or select the anonymity option. In either case, you must accept the Privacy Policy.
6. Once you have completed these steps, you will receive a message acknowledging receipt of your click.
7. The communication to track the click will be done through a secure chat (you can access it from the chat button on the home screen of the app) until the click is closed.

IMPORTANT

This Ethical Channel is not an emergency service. This channel should not be used to report on situations that involve an immediate threat. If you need assistance in such a situation, please contact your local authorities and use the channels defined for this purpose.